Privacy Policy

LUNA LIFESTYLE, LLC
(Operating under the brand “Luna Lifestyle”)

Last Updated: 01/12/2024

This Privacy Policy explains how LUNA LIFESTYLE, LLC (“Company,” “we,” “us,” or “our”), operating under the brand name Luna Lifestyle, collects, uses, stores, shares, and protects personal information in connection with our marketing communications, digital services, and related activities (the “Services”).

1. Information We Collect

We may collect the following categories of information when users voluntarily interact with our Services or provide information through authorized channels.

a. Personal Information

First and last name
Email address
IP address
Device identifiers
Browser type and operating system

b. Usage and Engagement Data

Email delivery, opens, clicks, and interaction metrics
Website and landing page interactions
Campaign performance and engagement analytics

c. Partner and Affiliate-Sourced Information

Information may be collected through:

Affiliate marketing networks
Marketing and advertising partners
Co-branded or partner-operated registration forms

All partner- or affiliate-sourced information is collected from partners who represent that users have provided clear, affirmative consent to receive email communications from Luna Lifestyle, and where Luna Lifestyle is clearly identified as the sender at the point of data collection.

By submitting personal information, users expressly consent to receive email communications from Luna Lifestyle and acknowledge that their information may be collected through authorized affiliate or marketing partners acting on our behalf.

2. Consent and Lawful Basis for Processing

We process personal information based on one or more of the following lawful bases:

Explicit user consent
Performance of a requested service
Legitimate business interests that do not override user rights
Compliance with legal and regulatory obligations

We do not send marketing emails without documented consent or a lawful basis to do so.
Such lawful bases may include user consent, performance of a requested service, or other legally permissible grounds under applicable law.

3. How We Use Information

Collected information may be used to:

Send marketing and promotional email communications
Deliver content, offers, and updates users have opted in to receive
Execute affiliate and partner marketing campaigns
Analyze engagement, deliverability, and performance metrics
Optimize message relevance, frequency, and deliverability based on user engagement signals
Improve relevance, efficiency, and user experience
Prevent fraud, abuse, or misuse of our systems
Comply with applicable laws and regulations

4. Email Communications and User Choice

Users may receive:

Promotional emails
Marketing updates
Affiliate or partner-related offers

All email communications:

Clearly identify Luna Lifestyle as the sender
Include a visible and functional unsubscribe mechanism
Comply with CAN-SPAM, Amazon SES policies, SendGrid policies, and applicable regulations

Users may unsubscribe at any time.
Unsubscribing promptly suppresses the email address from future marketing communications in accordance with applicable law and Amazon SES requirements.

5. Data Sharing and Disclosure

We may share information with:

Affiliate and marketing partners for campaign execution
Email delivery, analytics, and technology service providers
Hosting and infrastructure vendors
Legal authorities when required by law

We do not knowingly sell sensitive personal data or share information in violation of applicable privacy laws.

6. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to:

Measure campaign effectiveness
Analyze usage patterns
Improve relevance and performance

Users may control cookie settings through their browser.

7. Data Retention

Personal information is retained only for as long as necessary to:

Fulfill communication and operational purposes
Maintain compliance and suppression records
Meet legal and regulatory requirements
Protect business interests

Retention periods vary depending on data type and usage.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system can guarantee absolute security.

9. User Rights

Depending on applicable law, users may request:

Access to personal information
Correction or deletion of data
Withdrawal of consent
Opt-out of certain processing activities

Requests may be submitted to:
📧 info@lunalifestylegroup.com

10. International Data Transfers

Information may be processed or stored outside the user’s country of residence, subject to appropriate safeguards where required.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

12. Policy Updates

This Privacy Policy may be updated periodically. Continued use of the Services constitutes acceptance of any revised terms. Use of our Services is also subject to our Terms and Conditions.

13. Contact Information

LUNA LIFESTYLE, LLC
382 NE 191ST ST #375371
Miami, FL 33179
📧 info@lunalifestylegroup.com
🌐 www.lunalifestylegroup.com